SERVICE: +972 3 795 21 60 | Su – Th 10am – 3pm
a

++   Hamburg – Tel Aviv – Hamburg    +++   NON STOP in 4,5 h    +++  99 euros offer  +++  Frequent Traveller Booklet    +++   Economy & Economy Premium    +

Privacy Policy

Privacy Policy

In this privacy policy we inform you about the processing of your personal data.

If you want to change your privacy settings (grant consent or revoke your previously granted consent), click Change privacy settings.

To see your history of consent changes, click here: Privacy settings history.

To rewoke your consent completely, click here: Revoke consents.

Responsible

Tel Aviv Air GmbH, , 22335 Hamburg, DE,

Data security officer

You can contact our Data Protection Officer at:

Strategisten GmbH, attn. Marcus Hippe,
Friedensallee 7-9
22765 Hamburg
Phone: +49 40 609442741
Email: m.hippe@strategisten.de

Hosting

Strato

Our website is hosted by our processor Strato, Strato AG, Pascalstraße 10, 10587 Berlin, Germany.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Connection data and other personal data are also processed in connection with various other functions or services in order to operate the website. Detailed information is provided in this Data Privacy Statement and in the individual functions or services.

Server Log Files

Connection data are processed to monitor the technical function and to increase the reliability of our webhost. The duration of processing is limited to 14 days.

The legal basis of processing is the legitimate interest (absolute technical necessity of a server log file as fundamental data basis for failure analysis and for security measures in connection with the “website” service which you have explicitly requested by visiting the website) according to Art. 6 (1) (f) GDPR.

CDN Provider

Cloudflare CDN

Parts of our website are hosted by our processor Cloudflare, Cloudflare Germany GmbH, Rosental 7, 80331 München, Deutschland.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website. However, our processor keeps connection data for security purposes. The duration of processing for security purposes varies and ends with the necessity of the security measures. Furthermore, our processor anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for debugging and the sophistication of our website.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

CDN Provider

Service: cdn.raygun.io
Provider: USA
Privacy Policy: Link zur Datenschutzerklärung
Privacy Shield: Link Privacy Shield

Service: maxcdn.bootstrapcdn.com
Provider: USA
Privacy Policy: Link zur Datenschutzerklärung
Privacy Shield: Link Privacy Shield

Service: storage.aerocrs.com
Provider: USA
Privacy Policy: Link zur Datenschutzerklärung
Privacy Shield: Link Privacy Shield

Contact Form

You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form according to Art. 6 (1) (a) GDPR, until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.

Registration Form

You can register on our website. After you have registered, we will process the data provided in the registration form for the performance of the contract based on the contract concluded with us with your registration according to Art. 6 (1) (b) GDPR.

You have no legal or contractual obligation to provide personal data. You simply cannot register for the service if you do not provide such data.

Data are not transferred to third parties.

Security Services

On this website we use the offer of security service providers such as Captcha services to avoid non-human and automated input.

Web Fonts

Google Fonts

We process connection data and browser data in cooperation with our processor Google Fonts, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, in order to provide the fonts which the web browser needs to display the website. This data is processed only for the time needed to select and transfer the fonts.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Any further independent processing of data by Google Fonts is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy and in the FAQ of Google Fonts.

Payments are processed via:

Service: PayPal
Provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxenburg

Tag Manager

Google Tagmanager

If you give your consent, we will process your personal data in cooperation with the service Google Tag Manager, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of initiating, controlling and maintaining of further services on our website. In this case the service mentioned above shall be operated by Google Tag Manager. Failure to give consent therefore has exactly the effect described for the service listed above. You can revoke your consent by changing the settings at Privacy settings.

We enable Google Tag Manager the collection of connection data and data of your web browser. This data will be used by Google to advancing their service.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Analysis Services

Google Analytics

If you give your consent, we will process your personal data in cooperation with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content and to execute analysis software and to store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

WP Statistics

We use the local analysis software WP-Statistics, WordPress to process your data for the purpose of troubleshooting, failure analysis and statistical analysis and to identify measures for the sophistication of our website.

This service is a local analysis tool so that no personal data are transferred to the service provider or to third parties. Furthermore, your personal data are anonymized immediately after such data were collected. Personal data are therefore not stored beyond initial processing.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Ads, Profiling, Tracking, Retargeting

Facebook Pixel

If you have given your consent, we will process your personal data in cooperation with Facebook Pixel, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, as joint controllers for the purpose of providing personalized ads and measuring our advertising success.

There will not be any direct impact on the function of the website if you do not give your consent, although we will not be able to provide you with personalized ads on your device if you do not consent. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content. We also enable the service to execute a tracking and recognition software and to store data on your device. The tracking and recognition software then allows the service to enhance its advertising network and to recognize you when you visit other websites or to provide personalized ads. We also use the collected data also to measure our advertising success. Data on your device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR.

The Facebook group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Right to object

You have the right to object to processing if your personal data is processed based on legitimate interests.

We will then cease the processing carried out on this basis, unless there are compelling and legitimate reasons for us to do so.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Withdrawal

You have the right to withdraw your consent at any time by changing the settings at Change privacy settings.

If you have given your consent to receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to data subject

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to here.